Important notice: please read these Terms carefully, including Section 19, which requires most disputes to be resolved by individual binding arbitration rather than in court, and waives your right to participate in a class action. By downloading, installing, accessing, or using the Cognein mobile or web application ("App" or "Service"), you are entering into a legally binding agreement with Cognein LLC, a South Carolina limited liability company ("Cognein," "we," "us," or "our"). If you do not agree to be bound by these Terms, you must immediately cease all use of the Service and delete the App from your device.
What changed on 10 September 2026: these Terms were updated to reflect the introduction of third-party advertising and a paid Premium subscription. Sections 6, 7, 8, 9, 10, 12, 13, 14, 17, and 19 are new. If you created your account before this date, your continued use of the Service on or after 10 October 2026 constitutes acceptance of these updated Terms, including Section 19's arbitration agreement, unless you opt out as described in Section 19.8.
1. Acceptance of Terms
1.1. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Cognein LLC regarding your use of the App and all related services, features, and content (collectively, the "Service").
1.2. By using the Service, you affirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
2. Incorporation of Platform Terms
2.1. The Service is available through third-party platforms such as the Apple App Store and Google Play Store ("Platforms"). Your use of the Service is also subject to the applicable terms of service of these Platforms (the "Platform Terms"). In the event of a conflict between these Terms and any Platform Terms, the Platform Terms shall control as to your relationship with the applicable Platform.
2.2. You acknowledge and agree that Apple, Inc. and Google LLC are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. We are solely responsible for the App and its content; Apple and Google have no obligation to furnish any maintenance or support for the App.
2.3. Apple-specific terms. If you obtained the App from the Apple App Store, the following additional terms apply and control over any conflicting provision of these Terms as between you and Apple: (a) these Terms are between you and Cognein only, and not with Apple, and Cognein alone is responsible for the App and its content; (b) Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App; (c) in the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any, and to the maximum extent permitted by applicable law Apple will have no other warranty obligation whatsoever with respect to the App; (d) Cognein, and not Apple, is responsible for addressing any claim by you or any third party relating to the App or your possession or use of it, including product liability claims, any claim that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation; (e) Cognein, and not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights; and (f) you represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties, as further described in Section 22.7.
3. Service Description
3.1. Cognein offers AI-powered educational content, courses, quizzes, and community features for informational purposes only. The Service is provided on an "AS-IS" and "AS-AVAILABLE" basis, as further described in Section 15.
3.2. The Service is offered under a freemium model. A free tier of the Service is supported in part by third-party advertising, as described in Section 7. We also offer an optional paid subscription tier ("Premium") that removes advertising and/or unlocks additional features, as described in Section 6 and as presented to you within the App at the time of purchase.
3.3. We do not guarantee the accuracy, completeness, or usefulness of any information on the Service and assume no responsibility for any errors or omissions. The Service, including the availability of any specific feature, price, or plan, may be modified, updated, interrupted, suspended, or discontinued at any time, with or without notice, subject to applicable law.
3.4. Beta and experimental features. We may from time to time make available new or experimental features, whether or not labeled as "beta," "preview," or "early access." Such features are provided "AS IS" and without warranty of any kind, may contain errors or defects, may not operate as described, and may be modified, limited, suspended, or removed at any time without notice and without liability to you.
4. User Eligibility
4.1. The Service is intended for users who are at least thirteen (13) years of age or older. By using the Service, you represent and warrant that you meet this age requirement. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may only use the Service, and may only purchase a Premium subscription, under the supervision of a parent or legal guardian who agrees to be bound by these Terms and who authorizes any purchase.
4.2. Where we have actual knowledge that a user is under the age of 13, that user will not be shown personalized advertising and certain community and purchase features may be limited or disabled, as described in our Privacy Policy.
5. Accounts & Registration
5.1. To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
5.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly at cognein@outlook.com of any unauthorized use of your account.
5.3. Accounts are personal to you. You may not sell, transfer, or share your account with any other person, and you may not maintain more than one active account for the purpose of circumventing free-tier limits, advertising, or subscription pricing.
6. Subscriptions, Billing & Auto-Renewal
Auto-renewal disclosure. Cognein Premium is a recurring subscription. When you subscribe, your Apple ID or Google Play account is charged the price shown to you at the time of purchase, and your subscription renews automatically for the same period — monthly or annual, as selected — at the then-current price, and continues to renew until you cancel it. Renewal is charged within 24 hours before the end of the current period. You may cancel at any time, and canceling is at least as easy as subscribing: turn off auto-renewal in your Apple ID subscription settings or your Google Play subscriptions settings, and the cancellation takes effect at the end of the current billing period. Step-by-step instructions are on our Delete Account page. Canceling stops future charges but does not refund the current period, and deleting your Cognein account does not cancel your subscription. The full terms are set out in Sections 6.1 through 6.7 below.
6.1. Optional Premium tier. Core features of the Service are, and will remain, available free of charge. Premium is an optional, paid subscription that removes advertising and/or unlocks additional features. The specific features, price, currency, and billing period (e.g., monthly or annual) applicable to your subscription are the ones presented to you and accepted by you within the App at the time of purchase, and are incorporated into these Terms by reference.
6.2. Billing through the Platforms. All Premium purchases are billed and processed exclusively by Apple (through the App Store) or Google (through Google Play), acting as our authorized payment processor and merchant of record for in-app purchases. We do not directly collect or store your payment card details. Your payment relationship for these purchases is governed by the applicable Platform's own payment terms, in addition to these Terms.
6.3. Auto-renewal. Unless canceled, a Premium subscription automatically renews for an additional period equal to the expiring subscription period, at the then-current price, until you cancel. Payment for renewal is charged to your Apple ID or Google Play account within 24 hours prior to the end of the then-current period. Your account will be charged for renewal within 24 hours prior to the end of the current period, and identifies the cost of the renewal.
6.4. Managing and canceling. You can manage your subscription and turn off auto-renewal at any time by going to your Apple ID account settings or Google Play subscriptions settings after purchase, as described in more detail on our Delete Account page. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Premium subscription, where applicable.
6.5. Cancellation and account deletion are different actions. Canceling a subscription stops future renewals but does not delete your account or data, and generally does not entitle you to a refund for the current billing period. Deleting your Cognein account, described on our Delete Account page, does not automatically cancel an active Platform subscription; you must cancel the subscription separately through Apple or Google to stop future billing.
6.6. Refunds. Except where required by applicable law, all purchases are final and non-refundable by Cognein directly. Refund requests for Platform-billed purchases are handled by Apple or Google under their respective refund policies; we are not able to issue refunds on their behalf. Where applicable law (including certain state auto-renewal statutes or consumer protection laws) grants you a right to cancel or a refund that these Terms do not otherwise provide, that right is preserved and controls over any conflicting provision of this Section 6.
6.7. Price changes. We may change subscription prices from time to time. Where required by law or by Platform policy, we will provide advance notice of a price increase and an opportunity to cancel before the new price takes effect.
7. Advertising & Third-Party Content
7.1. The free tier of the Service is supported in part by advertising delivered through third-party advertising networks, including Google AdMob and/or Google Ads. Ads may be personalized based on information described in our Privacy Policy, or non-personalized where required by law or platform setting.
7.2. We do not control the content of third-party advertisements and do not endorse any product, service, or claim made in an advertisement. Any transaction, correspondence, or interaction you have with an advertiser found through the Service is solely between you and that advertiser, and we are not responsible or liable for any loss or damage of any sort arising from such dealings.
7.3. Users with an active Premium subscription will not be shown advertising within the Service, except that this may not extend to third-party content embedded within community or partner features, where applicable.
8. Acceptable Use
8.1. You agree not to: (a) copy, modify, decompile, reverse-engineer, or create derivative works of the App except as permitted by applicable law; (b) use bots, scrapers, or other automated means to access the Service; (c) interfere with, disable, or circumvent any advertising, security, rate-limiting, or subscription-verification feature of the Service; (d) misrepresent your identity, impersonate any person, or create multiple accounts to evade restrictions, free-tier limits, or a suspension; (e) use the Service to generate, transmit, or store unlawful, infringing, or harmful content; or (f) use the Service in any manner that could damage, disable, overburden, or impair it.
8.2. We reserve the right to investigate suspected violations of this Section and to take any action we deem appropriate, including suspending or terminating your account under Section 18.
9. User Content & License Grant
9.1. The Service may allow you to post, submit, or share content, including comments, posts, and feedback, through community features such as the Community Hub ("User Content"). You retain ownership of your User Content.
9.2. By submitting User Content, you grant Cognein a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, display, and distribute that User Content solely for the purpose of operating, providing, promoting, and improving the Service.
9.3. You are solely responsible for your User Content and represent that you have all rights necessary to grant the license above and that your User Content does not violate the rights of any third party or these Terms. We may remove any User Content at our discretion, and we maintain and enforce the repeat-infringer policy described in Section 10.5.
9.4. Copyright complaints. If you believe content on the Service infringes a copyright you own or control, please follow the notice-and-takedown procedure set out in Section 10. For intellectual property complaints other than copyright, such as trademark claims, contact us at cognein@outlook.com with a description of the right you own, the material you believe is infringing, and your contact information.
9.5. Feedback. If you send us suggestions, ideas, feature requests, bug reports, or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose, without restriction, attribution, or compensation to you. Feedback is not confidential, and nothing in these Terms obligates us to use any Feedback or prevents us from developing or acquiring features similar to any Feedback you provide.
10. Copyright Policy & DMCA Notices
10.1. Notice of claimed infringement. We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA"). If you believe material on the Service infringes a copyright you own or are authorized to act on behalf of, send a written notice to our Copyright Agent identified in Section 10.2 containing all of the following, as required by 17 U.S.C. § 512(c)(3): (a) a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works; (c) identification of the material claimed to be infringing, with information reasonably sufficient to permit us to locate it within the Service, such as the post or comment, the username that posted it, and the approximate date; (d) your name, mailing address, telephone number, and email address; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
10.2. Designated Copyright Agent. Notices under Section 10.1 and counter-notifications under Section 10.4 must be sent to:
Copyright Agent, Cognein LLC
Spartanburg, South Carolina, United States
Email: cognein@outlook.com
Telephone: (854) 444-4147
10.3. Our response; misrepresentations. Upon receipt of a notice that substantially complies with Section 10.1, we will expeditiously remove or disable access to the material identified and will take reasonable steps to notify the user who posted it. Notices that do not contain all required elements may not be actionable. Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or was removed or disabled by mistake, may be liable for damages, including costs and attorneys' fees.
10.4. Counter-notification. If you believe your material was removed or disabled as a result of mistake or misidentification, you may send a counter-notification to our Copyright Agent containing: (a) your physical or electronic signature; (b) identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled; (c) a statement, made under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; (d) your name, mailing address, and telephone number; and (e) a statement that you consent to the jurisdiction of the United States District Court for the judicial district in which your address is located, or, if your address is outside the United States, any judicial district in which we may be found, and that you will accept service of process from the person who submitted the original notice or that person's agent. If we receive a compliant counter-notification, we may restore the removed material in not less than ten (10) nor more than fourteen (14) business days after receipt, unless the original complainant first notifies us that they have filed an action seeking a court order to restrain the allegedly infringing activity.
10.5. Repeat infringers. It is our policy, in appropriate circumstances, to disable and terminate the accounts of users who are repeat infringers of the copyrights or other intellectual property rights of others. We may also suspend or terminate an account at any time for a single clear instance of infringement, or where we reasonably believe an account exists primarily to infringe.
11. Community Guidelines
11.1. User-Regulated Moderation: The Service includes community features that rely on a user-regulated content moderation system. We empower our users to maintain a positive and safe learning environment by reporting content that violates our guidelines.
11.2. Reporting and Thresholds: Users may report content for reasons including, but not limited to, spam, harassment, hate speech, misinformation, or copyright infringement. Content that reaches a certain number of reports ("thresholds") will be automatically flagged for review.
11.3. Prohibited Content: A detailed list of prohibited content is available within the Community Guidelines section of the App. Posting such content may result in its removal and suspension or termination of your account under Section 18.
12. Intellectual Property
12.1. The Service, including its software, design, text, graphics, course content, logos, and the "Cognein" name and marks, is owned by Cognein LLC or its licensors and is protected by intellectual property laws. Except for the limited license to use the App for your personal, non-commercial use, no rights are granted to you in the Service or any of its content.
12.2. You may not use our name, logo, or trademarks without our prior written consent.
13. AI-Generated Content Disclaimer
13.1. The Service uses third-party artificial intelligence technology, including Google's Gemini API, to generate lessons, quizzes, feedback, and other content ("AI Content"). AI Content is generated automatically and may be incomplete, outdated, or inaccurate, and may occasionally contain errors, including plausible-sounding statements that are factually incorrect ("hallucinations").
13.2. AI Content is provided for general educational and informational purposes only. It is not professional advice of any kind, including legal, financial, medical, career, or technical advice, and should not be relied upon as a substitute for independent judgment or consultation with an appropriately qualified professional, including where the content is described as "job-critical." You are solely responsible for evaluating and verifying AI Content, particularly before relying on it in a professional, safety-related, or financial context.
13.3. We make no representation or warranty regarding the accuracy, reliability, or completeness of AI Content, and disclaim all liability for actions taken or decisions made in reliance on it, to the maximum extent permitted by applicable law.
13.4. Dependence on third-party AI providers. The Service depends on artificial intelligence services operated by third parties, including Google's Gemini API, which we do not own, operate, or control. To the maximum extent permitted by applicable law, we are not responsible or liable for the unavailability, interruption, latency, errors, degradation, discontinuation, or pricing or policy changes of any such provider. Features of the Service that rely on a third-party AI provider may be modified, limited, suspended, or discontinued if our access to that provider changes, and we do not guarantee the continued availability of any AI-powered feature.
14. No Guarantee of Outcomes; Certificates
14.1. Certificates are not credentials. The Service may issue a certificate recording that you completed a course or other content within the App. Certificates are provided for your personal tracking and motivation only. They are not accredited, licensed, or professionally recognized credentials; they are not issued, reviewed, or endorsed by any accrediting body, educational institution, licensing authority, or employer; and they confer no academic credit, professional qualification, certification, or license of any kind. You agree not to present a Cognein certificate as any of those things.
14.2. No guarantee of results. We make no representation, warranty, or guarantee that using the Service will result in employment, continued employment, a promotion, a salary increase, a certification, admission to any program, or any other professional, academic, or financial outcome. Where the Service or our marketing materials describe content as "job-critical" or use similar language, that describes the subject matter of the content and is not a promise or prediction of any result. Outcomes depend on factors outside our control, including your own effort, experience, and circumstances.
15. Disclaimer of Warranties
15.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
15.2. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, IN WHICH CASE SUCH WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY LAW.
16. Limitation of Liability
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COGNEIN LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
16.3. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
17. Indemnification
17.1. You agree to defend, indemnify, and hold harmless Cognein LLC and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
18. Termination
18.1. You may stop using the Service and delete your account at any time as described on our Delete Account page.
18.2. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us, or if required to do so by law or a Platform. Sections 6.5, 6.6, 9, 10, 12 through 17, 19, 20, and 22 survive any termination of these Terms.
19. Dispute Resolution; Binding Arbitration; Class Action Waiver
19.1. Informal resolution first. Before filing a claim against Cognein, you agree to first contact us at cognein@outlook.com and attempt in good faith to resolve the dispute informally for at least sixty (60) days.
19.2. Agreement to arbitrate. If a dispute is not resolved informally, you and Cognein agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved exclusively through final and binding individual arbitration, rather than in court, except as set out in Sections 19.5 and 19.6.
19.3. Arbitration procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in South Carolina, or, at your election, by telephone, video conference, or based on written submissions if you reside outside South Carolina. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
19.4. Class action and jury trial waiver. YOU AND COGNEIN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND COGNEIN EACH WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
19.5. Carve-outs. Notwithstanding the foregoing, either party may: (a) bring an individual action in small claims court; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.
19.6. Public injunctive relief. Nothing in these Terms waives, limits, or is intended to waive or limit either party's right to seek public injunctive relief in a court of competent jurisdiction where a pre-dispute waiver of that right is unenforceable under applicable law, including under the law of the State of California. If a claim for public injunctive relief is asserted, that claim alone will be severed from arbitration and may be brought in a court of competent jurisdiction, and it will be stayed pending the conclusion of arbitration of any individual claims. All other claims, including claims for individual damages, restitution, or other individualized relief, remain subject to arbitration under this Section 19.
19.7. Coordinated filings. If twenty-five (25) or more demands for arbitration raising substantially similar claims are filed against Cognein by or with the assistance of the same or coordinated counsel within a ninety (90) day period, you and Cognein agree that those demands will be resolved in staged batches of no more than fifty (50) demands each. The parties will each select an equal number of demands for the first batch, a single arbitrator will preside over each batch, and the remaining demands will not be filed or deemed filed with the AAA until a preceding batch has been resolved. All applicable limitations periods, including the period in Section 19.10, are tolled for demands awaiting assignment to a batch. If a court or arbitrator finds this Section 19.7 unenforceable, it may be severed without affecting the remainder of this Section 19.
19.8. Right to opt out. You may opt out of this Section 19 by sending written notice to cognein@outlook.com with the subject line "Arbitration Opt-Out," including your name and the email address associated with your account, within thirty (30) days of the date you first became subject to this arbitration agreement (i.e., the date you first accepted these Terms, or, for existing users, thirty (30) days after 10 September 2026). Opting out will not affect any other provision of these Terms.
19.9. Severability of this Section. If the class action waiver in Section 19.4 is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and litigated in court, and the remainder of this Section 19 will continue to apply to the arbitration of all other claims. Section 19.6 is severable in the same manner: if any part of Section 19.6 is held unenforceable, that part will be severed and the remainder of this Section 19 will remain in full force and effect. Except as provided in this Section 19.9 and in Section 19.7, if any other provision of this Section 19 is found unenforceable, that provision will be severed and the remainder of this Section 19 will continue to apply.
19.10. Time limit on claims. To the fullest extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be filed, whether in arbitration or in court, within one (1) year after the claim accrues, or it is permanently barred. This limitation does not apply where applicable law prohibits shortening the limitations period, in which case the shortest period permitted by that law applies.
20. Governing Law & Venue
20.1. These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws principles, and, to the extent applicable, the Federal Arbitration Act. For any matter properly brought in court under Section 19.5, the state and federal courts located in South Carolina will have exclusive jurisdiction, and you and Cognein each consent to personal jurisdiction and venue there. This Section does not limit Section 19.6, and nothing in these Terms deprives you of the protection of any mandatory consumer-protection provision of the law of the jurisdiction in which you reside.
21. Changes to These Terms
21.1. We may modify these Terms from time to time. If we make a material change, we will provide notice, such as by posting an update in the App or on this page and updating the "Last updated" date, and, where the change is material and adverse, by giving at least thirty (30) days' advance notice before the change takes effect.
21.2. Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service and may delete your account as described in Section 18.
22. Miscellaneous
22.1. Entire agreement. These Terms, together with the Privacy Policy and any Platform Terms, constitute the entire agreement between you and Cognein regarding the Service.
22.2. Severability. If any provision of these Terms (other than as addressed in Section 19.9) is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
22.3. No waiver. Our failure to enforce any right or provision of these Terms will not be a waiver of that right or provision.
22.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
22.5. Force majeure. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control.
22.6. No other third-party beneficiaries. Except as set out in Sections 2.2 and 2.3, these Terms do not confer any rights or remedies on any third party.
22.7. Export compliance. You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals List and the Denied Persons List. You agree to comply with all applicable export and re-export control laws and regulations in connection with your use of the Service.
22.8. Electronic communications and notices. You consent to receive communications and notices from us electronically, including by email to the address associated with your account, by message within the App, or by posting to the Service or this website. You agree that any such notice satisfies any legal requirement that a communication be in writing, and that electronic records and signatures have the same legal effect as paper records and handwritten signatures.
23. Contact Information
23.1. For any questions, concerns, or inquiries regarding these Terms, please contact us at:
Entity: Cognein LLC, a South Carolina limited liability company
App Name: Cognein
Support Email: cognein@outlook.com
Address: Spartanburg, South Carolina, United States