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Privacy Policy

Effective Date: October 14, 2025

Last Updated: October 14, 2025

1. Introduction

This Privacy Policy describes how Cognein ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application and related services (collectively, the "Service"). This Policy applies to information we collect through the App and in email, text, and other electronic communications. By using the Service, you consent to the data practices described in this Policy.

2. Information We Collect

2.1. Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: You may optionally provide additional information such as your job title, industry, company name, and professional interests.
  • User Content: Any content you submit, post, or share through the Service, including posts in the Community Hub, comments, and feedback.
  • Communications: If you contact us directly, we may receive additional information about you, such as the contents of your message.

2.2. Information We Collect Automatically

  • Usage Data: We collect information about your interactions with the Service, including the courses you access, lessons completed, quiz results, time spent on the App, and navigation patterns.
  • Device Information: We collect information about the device you use to access the Service, including device type, operating system, unique device identifiers, and mobile network information.
  • Log Data: Our servers automatically record information created by your use of the Service, such as IP address, browser type, referring/exit pages, and timestamps.

2.3. Information from Third Parties

We may receive information about you from third-party services if you choose to connect your account with such services (e.g., social media platforms for authentication).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Personalize your learning experience and provide tailored content recommendations
  • Process and track your progress through courses and learning paths
  • Generate certificates upon course completion
  • Communicate with you about the Service, including updates, security alerts, and support messages
  • Analyze usage patterns to improve our content and features
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you give us explicit permission to do so.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as cloud hosting, data analysis, and customer support. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Community Features: Information you share through the Community Hub may be visible to other users of the Service. Please exercise caution when sharing personal information in public forums.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

6. Your Rights and Choices

  • Access and Update: You can access and update your account information through the App's settings.
  • Delete Your Account: You may delete your account at any time through the App settings or by contacting us at cognein@outlook.com.
  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by adjusting your notification preferences in the App.

7. Children's Privacy

The Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 13, please contact us at cognein@outlook.com.

8. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy in the App and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

App Name: EVOLVE.AI
Support Email: cognein@outlook.com
Address: Durham, North Carolina, United States